09 Bat Privacy Policy

01 Introduction

09 Bat is committed to protecting the privacy of everyone who uses our platform. This Privacy Policy explains how 09 Bat collects, uses, stores, and protects your personal data when you visit our website, register an account, or use any of our services — including sports betting, live casino, slots, Teen Patti, and e-sports wagering.

By registering on 09 Bat or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree with this policy, please do not use 09 Bat.

This policy applies to all personal data collected by 09 Bat through the website at 09-bat.app, the 09 Bat mobile app, and any communications between you and our support team. It does not apply to third-party websites or services that may be linked from our platform.

02 Data We Collect

09 Bat collects only the personal data that is necessary to provide our services, verify your identity, process transactions, and comply with our legal and regulatory obligations. The categories of data we collect include:

03 How We Collect Your Data

09 Bat collects your personal data through several channels. Understanding how we gather information helps you stay in control of what you share with us.

Directly From You

The majority of data 09 Bat holds about you comes directly from you. This includes information you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, or respond to a promotion or survey.

Automatically When You Use the Platform

When you visit 09 Bat or use our app, we automatically collect certain technical data. This includes your IP address, the type of device and browser you are using, pages you visit, time spent on the platform, and actions you take such as bets placed or games launched. This data is collected using cookies and similar tracking technologies.

From Third Parties

In some cases, 09 Bat receives data about you from third parties. This includes identity verification providers who help us confirm your age and identity, payment processors who handle your transactions, and fraud prevention services that help us keep the platform secure.

04 How We Use Your Data

09 Bat uses your personal data only for legitimate purposes directly related to providing and improving our services. We do not use your data for purposes that are unrelated to your 09 Bat account. Specifically, we use your data to:

• Operate your account: Create and manage your 09 Bat account, process your bets, and handle deposits and withdrawals.
• Verify your identity: Confirm your age and identity as required by our licensing obligations and anti-money laundering regulations.
• Process payments: Facilitate deposits via bKash, Nagad, Rocket, and other accepted payment methods, and process your withdrawal requests.
• Provide customer support: Respond to your queries, resolve disputes, and assist with account issues.
• Prevent fraud and abuse: Detect and investigate suspicious activity, protect against fraud, and enforce our Terms and Conditions.
• Improve the platform: Analyse usage patterns to improve the 09 Bat experience, fix bugs, and develop new features.
• Responsible gaming: Monitor betting patterns to identify signs of problem gambling and provide appropriate support tools.
• Legal compliance: Meet our obligations under applicable laws and regulations, including responding to lawful requests from authorities.
• Marketing communications: Send you relevant promotions and offers — only if you have opted in to receive them. You can opt out at any time.

05 Sharing Your Data

09 Bat does not sell your personal data. We share your data only where it is necessary to deliver our services or comply with legal requirements. The parties we may share your data with include:

Payment Processors

To process your deposits and withdrawals, 09 Bat shares relevant financial data with payment service providers such as bKash, Nagad, and Rocket. These providers are bound by their own privacy policies and data protection obligations.

Identity Verification Providers

When you complete KYC verification on 09 Bat, your identity documents and personal details are shared with our verification partners. These partners are contractually required to handle your data securely and use it only for verification purposes.

Fraud Prevention and Security Services

09 Bat works with third-party fraud detection services to protect the platform and its users. These services may receive technical data such as your IP address and device information to assess risk and flag suspicious activity.

Legal and Regulatory Authorities

09 Bat may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts if we receive a lawful request or are required to do so by applicable law. We will always seek to limit such disclosures to what is strictly necessary.

Business Transfers

In the event that 09 Bat undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be maintained.

06 Cookies and Tracking

09 Bat uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how users interact with our services. Here is a breakdown of the types of cookies we use:

• Essential cookies: These are required for the platform to function. They handle things like keeping you logged in during your session and remembering your language preference. You cannot opt out of essential cookies.
• Analytics cookies: These help us understand how players use 09 Bat — which pages are most visited, where users drop off, and how long sessions last. This data is aggregated and anonymised.
• Functional cookies: These remember your settings and preferences to give you a more personalised experience on 09 Bat.
• Security cookies: These help us detect and prevent fraudulent activity and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 09 Bat platform. For full details on how to manage cookies in your browser, refer to your browser's help documentation.

07 Data Security

Keeping your data secure is a top priority at 09 Bat. We implement a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include:

• TLS encryption on all data transmitted between your device and 09 Bat servers.
• Encrypted storage for sensitive data including passwords and payment information.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of our platform infrastructure.
• Two-factor authentication options for player accounts to add an extra layer of protection.
• Monitoring systems that detect and alert on unusual account activity in real time.

While 09 Bat takes every reasonable precaution to protect your data, no system is completely immune to risk. You also play a role in keeping your account secure — use a strong password, do not share your login details, and contact us immediately if you notice anything suspicious on your account.

08 Data Retention

09 Bat retains your personal data for as long as your account is active and for a period afterwards as required by law or our licensing obligations. The general retention periods we apply are:

• Account data: Retained for the duration of your account and for five years after closure, in line with anti-money laundering regulations.
• Transaction records: Kept for a minimum of five years to comply with financial record-keeping requirements.
• Identity verification documents: Retained for five years after account closure or the last transaction, whichever is later.
• Support communications: Kept for two years after the conversation is closed, for dispute resolution purposes.
• Technical and usage data: Retained for up to 24 months, after which it is anonymised or deleted.

Once the applicable retention period has passed, 09 Bat securely deletes or anonymises your personal data so that it can no longer be linked back to you.

09 Your Rights

As a 09 Bat user, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected].

• Right of access: You can request a copy of the personal data 09 Bat holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure: In certain circumstances, you can request that 09 Bat delete your personal data. Note that some data must be retained for legal compliance reasons.
• Right to restrict processing: You can ask 09 Bat to limit how we use your data in certain situations, for example while a dispute is being resolved.
• Right to data portability: You can request your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to object: You can object to 09 Bat processing your data for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

10 Children's Privacy

09 Bat is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register on or use 09 Bat under any circumstances.

If 09 Bat becomes aware that personal data has been collected from a person under 18, we will immediately close the account, delete the data, and take appropriate action. If you believe a minor has registered on 09 Bat, please contact us at [email protected] so we can investigate promptly.

11 Changes to This Policy

09 Bat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email or by displaying a prominent notice on the platform.

The date at the top of this page shows when the policy was last updated. We encourage you to review this page periodically to stay informed about how 09 Bat protects your privacy. Continued use of the platform after any update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 09 Bat handles your personal data, please get in touch with our team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available inside your 09 Bat account dashboard at any time.
• FAQ: Visit our FAQ page for answers to common privacy questions.

For data rights requests specifically — such as access, deletion, or portability — please email us with the subject line "Data Rights Request" and include your registered email address so we can locate your account quickly.